Training and Development Supervisor Paul Taylor and Projects Coordinator Jericho Ramos won the Credit Supervisor of the Year and Consultant/Solution Provider of the year respectively. Contact Centre Manager Kelly Bull, Consumer Lending Supervisor Cherese Aitken and Consumer Finance Officer Sarah Merritt were finalists in the Credit Manager of the Year, Credit Supervisor of the Year and Credit Officer of the Year categories.
“Our team manages a portfolio of close to $250 million in consumer loans and the levy budget of Club Wyndham South Pacific, one of the region’s leading timeshare clubs, meaning the team exhibits a broad range of skills while responding to varied scenarios and queries every day,” said Liam Crawley, Chief Financial Officer, Wyndham Destinations Asia Pacific.
“We are proud of the skill, capability and commitment consistently shown by the 67 members of our Asia Pacific Consumer Finance team. These individual accolades came hot on the heels of the team winning Credit Team of the Year at the nationwide AICM Awards two months ago,” Mr Crawley added.
Paul Taylor
Jericho Ramos
The 2022 Queensland Pinnacle Awards recognise the leading performers in the credit management industry and featured 20 finalists from leading companies across the state. With five finalists from its ranks, Wyndham Destinations Asia Pacific was the best represented company at the awards. Wyndham Destinations Asia Pacific is the largest timeshare development operation outside of North America. It markets and sells vacation ownership interests, and provides consumer financing, to members of Club Wyndham South Pacific, a vacation club with close to 60,000 members.
TOKYO, JAPAN (NOVEMBER, 2022):Wyndham Destinations, the world’s largest vacation ownership company and business line of membership travel giant Travel + Leisure Co., has expanded its operations in Japan with a new sales site in the capital, fresh resort experiences and a new hotel opening.
The sales site, situated in the Ichigaya MS Building in Tokyo, will welcome prospective customers and employ an additional 15 sales staff initially. It is part of a broader plan to introduce Japanese travellers to Innovative Holiday Club by Club Wyndham (IHC), a 20-year club concept promising to revolutionise how people take holidays.
“Prior to COVID-19, Japan recorded approximately 581 million domestic trips and welcomed 32 million overseas travellers, demonstrating both the popularity of Japan and the desire of its people to travel,” said Barry Robinson, President and Managing Director, International Operations for Wyndham Destinations.
“With 17 properties in some of Japan’s most beautiful locations, including Naeba, Atami and Onjuku, along with a strong footprint in nearby Hawaii and a growing portfolio in Asia, Japan is a market of strategic importance to us. We have more than 800,000 members in our diverse holiday clubs globally and we look forward to familiarising travellers in this market with what we offer.”
News of this expansion comes just weeks after Wyndham Destinations Asia Pacific opened the 132-room Wyndham Garden Sapporo Odori, situated in the heart of the Hokkaido capital. The company currently oversees the management of 70 hotel and resort properties across Australia, New Zealand, Fiji, Europe, Southeast Asia and Japan. These include the 16 properties making up Japan’s Sundance Resort Club, which Wyndham Destinations acquired the rights to manage in 2019.
Wyndham Garden Sapporo Odori
Wyndham Destinations is enhancing its marketing efforts in Japan and forging partnerships with other companies who can utilise vacation ownership, as well as adding a sales and marketing presence at some Sundance Resort Club properties.
Wyndham Destinations Asia Pacific has set about endeavouring to improve the experience at its resorts in Japan. This has included adding free activities and complimentary equipment hire, personalising service, and improving sustainability through initiatives like allowing guests to opt out of daily housekeeping.
Wyndham Destinations Japan will use the new sales sites to generate interest in its newest product, Innovative Holiday Club by Club Wyndham, an award-winning concept giving members usage rights at thousands of properties around the world. The site will also provide product and services updates to Sundance Resort Club members. Innovative Holiday Club by Club Wyndham owns a portion of Sundance Resort Club Points and its members are also able to utilise all 16 Sundance properties.
Innovative Holiday Club by Club Wyndham is the result of extensive market research and development and offers a shorter-term commitment and a greater variety of ways to use points than other similar clubs, along with personalised service and industry-leading health and hygiene standards. It was developed by Wyndham Destinations Asia Pacific, part of Travel + Leisure Co. (NYSE:TNL), the world’s leading membership and leisure travel company.
Innovative Holiday Club by Club Wyndham points can currently be used to:
Enjoy holidays at the 16 Sundance Resort Club resorts in Japan
Stay at any Innovative Holiday Club by Club Wyndham resorts for the term of the club (until 2040)
Stay at a range of Greenland Kang resorts across China
Stay in hundreds of other holiday club properties across the Wyndham Destinations network
Exchange points to stay in thousands of resorts with the world’s leading vacation ownership exchange company, RCI
Exchange member points to stay at almost 9,000 Wyndham Hotels & Resorts properties globally
Exchange member points to stay at thousands of vacation rentals around the world
GOLD COAST, QUEENSLAND (18 November, 2022) – Seven-time world surfing champion, Layne Beachley, today caught waves with surfing enthusiasts from the Gold Coast and Brisbane business community to raise funds for charity at the Club Wyndham Corporate Surf Challenge.
Now badged Club Wyndham, this is the eighth year the Corporate Surf Challenge was held on the Gold Coast. Following a hiatus of two years, the event attracted a record number of participants this year, with 17 teams competing.
The challenge was created to support the FSHD Global Research Foundation, a not-for-profit organisation that aims to improve quality of life for people living with Facioscapulohumeral Dystrophy (FSHD), a complex and progressive disease that wastes muscles. There is currently no treatment or cure.
The 17 teams that toook part in this year’s challenge included local businesses: Ray White Surfers Paradise, Harvey Norman Commercial, Multiplex, Bunzl, Coca Cola Europacific Partners, TK Elevator, Our Vacation Centre, Resolution Technology, Dignified Living, Lifestyle Panel, SJS Surfboards, RWSP, Bespoke Interior Solutions, XBC Business Technology, and teams representing Club Wyndham.
Seven-time world surfing champion Layne Beachley (right) with representatives from the FSHD Global Research Foundation and Club Wyndham
The Club Wyndham Surf Challenge is a tag team surfing competition run under the popular Surftag format with each team represented by four surfers. All teams competed in a single elimination first round, where the winners progressed to a quarterfinal, then on to a semifinal and a final. Judging was by Surfing Queensland and every member of the winning team received a custom-made surfboard by SJS Custom Surfboards.
“It’s great to see so many Gold Coast and Brisbane businesses get on board for this fantastic event. We are so grateful to each participant for helping us support the FSHD Global Research Foundation on their quest to treat and find a cure for Facioscapulohumeral Dystrophy. It is a debilitating disease that weakens the muscles in both adults and children, and can rob the ability to walk, talk, smile, blink or even eat,” said Barry Robinson, Wyndham Destinations President and Managing Director, International Operations.
Layne Beachley, who has been a long-time supporter of the event and has attended every year since its inception said, “It’s brilliant to see the Gold Coast and Brisbane business community swap their suits for the surf and compete on the waves for such a great cause.”
SINGAPORE (November 14, 2022) –Wyndham Destinations Asia Pacific, a division of Travel + Leisure Co., the world’s leading membership and leisure travel company with nearly 20 travel brands across its resort, travel club and lifestyle portfolio, has announced the appointment of Michael Parsons to the new role of Senior Vice President, Marketing and Communications.
Prior to this appointment, Parsons served as Director, Strategic Merchant & Co-Brand Asia Pacific at Mastercard and Vice President Marketing & Strategic Partnerships Asia Pacific for Accor.
“Michael is a highly accomplished and dynamic executive who brings more than 20 years of hospitality and marketing expertise to the business. We are confident his strong background in branding and communications, digital performance, business development and experience leading international teams, will provide forward-thinking leadership to assist our expansion across Asia and other international markets,” said Barry Robinson, President and Managing Director, International Operations, Wyndham Destinations.
Michael Parsons – SVP Marketing and Communications
In his role at Wyndham Destinations Asia Pacific, Parsons will oversee the marketing, communications and brand strategy of the company’s travel products and services — including its vacation clubs, e-commerce sites, and managed hotel portfolio.
Wyndham Destinations Asia Pacific is the largest vacation ownership development business outside of North America, with more than 50 resort locations that provide a contemporary take on the timeshare model. Its industry-leading brands include: Club Wyndham Asia, Club Wyndham South Pacific and Innovative Holiday Club by Club Wyndham, which offer travellers the chance to own their vacations and explore places they’ve never visited before, year after year. The company is also a hotel management firm, overseeing some 70 resorts and hotels.
Educated in Australia, Parsons earned Bachelor degrees at Griffith University on the Gold Coast in Hotel Management and in Business, majoring in marketing. He relocated to Asia in 2008, where lived and worked in leadership roles in both Bangkok and Singapore. He has commenced his role today, November 14, and is based at the Wyndham Destinations Asia Pacific corporate head office in Singapore.
Wyndham Destinations International Vice President Legal and Compliance, Derek Goh, has been named in the South East Asian Legal 500 GC Powerlist, a list of 500 legal professionals working in practice area teams providing cutting edge and innovative counsel.
The Legal 500 has analysed legal firms across the world across 33 years and bases the annual rankings on the feedback of more than 300,000 clients, researchers of the legal market, submissions from law firms and interviews with private practitioners.
Mr Goh joined Wyndham Destinations International in May 2019 and provides advice about issues including corporate acquisitions, consumer finance, commercial contracts and leases, hotel management agreements and employment matters.
The company’s 67-person Consumer Finance team manages a portfolio of close to $250 million in consumer loans and the levy budget for Club Wyndham South Pacific, one of the region’s leading timeshare clubs with close to 60,000 members.
“Our members live across Asia Pacific and our Consumer Finance team spans five countries in the region – crossing borders, languages, and cultures. Our team leaders work tirelessly to create a culture where all team members feel supported, engaged, and inspired to perform at their best,” said Chief Financial Officer, Liam Crawley.
“Despite the distance and different time zones, our team members work as an effective, single unit with exacting detail, exceeding legislative standards and achieving industry best practice – as this recognition demonstrates,” he added.
Representatives from Wyndham Destinations Asia Pacific collect the Australian Institute of Credit Management Award
As part of the award process, Wyndham Destinations Asia Pacific submitted a presentation for an AU$1,000 professional development grant to be utilised by the end of August. The team used it to hold a two-hour virtual team building activity for all 67 team members, which was designed to build rapport while improving problem solving skills and critical thinking. Six department leaders then made a 30-minute presentation to the AICM about how the funds were used and answered 45 minutes of questions from four judges.
The AICM National Credit Team of the Year Award is an Australian award enabling credit teams to demonstrate best practice, develop their presentation skills and connect as a team. Previous winners include brands like Woolworths, AGL, Caltex and Synergy. The Wyndham team also previously won the award in 2016, when known as Wyndham Vacation Resorts Asia Pacific.
Wyndham Destinations Asia Pacific is the largest timeshare development operation outside of North America and markets and sells vacation ownership interests, and provides consumer financing, to vacation owners in Club Wyndham South Pacific.
Beachfront resort on Thai Riviera will become the first Wyndham-branded property in Thailand outside population centres Bangkok and Phuket
HUA HIN, THAILAND (OCTOBER, 2022):Wyndham Destinations Asia Pacific has signed an agreement to manage the 194-key Blue Lotus Hua Hin – previously Evason Hua Hin under Six Senses – which will join the global portfolio of hospitality franchising leader Wyndham Hotels & Resorts as Wyndham Hua Hin Pranburi Resort & Villas.
Wyndham Hotels & Resorts is the world’s largest hotel franchising company with approximately 9,000 hotels across nearly 95 countries. Wyndham Destinations Asia Pacific is the company’s preferred management partner in Thailand and currently oversees management of more than 70 hotels and resorts in Australia, New Zealand, Fiji, Thailand, Indonesia, Japan, and Europe.
Wyndham Hua Hin Pranburi Resort & Villas
“The opening of Wyndham Hua Hin Pranburi Resort & Villas indicates the long-term potential we can develop in Thailand’s seaside resort cities. As travel demand continues to rebound strongly across the region, this reinforces our commitment to bring our globally recognized brands to our guests in the Asia Pacific. We are excited about our partnership with Wyndham Destinations because of their proven track record in executing day-to-day operations and delivering the excellent guest services for which the Wyndham brand is renowned.
“Set on a beautiful stretch of coastline, Pranburi – together with Hua Hin – developed into a resort destination by the mid-1920s. It later became a favorite with nobility, even serving as the full-time residence of King Bhumibol Adulyadej (Rama IX) earlier this century. Over the years, this region has drawn locals, the Thai people, and international visitors alike. We look forward to showing our guests what travelers find so captivating about this destination,” said Joon Aun Ooi, President Asia Pacific, Wyndham Hotels & Resorts.
Wyndham is one of the upscale brands of Wyndham Hotels & Resorts, and it is renowned for delivering guests comfortable stays with convenient features like smartly designed guest rooms and thoughtful amenities, including pools and fitness activities.
Positioned in Pranburi, close to Hua Hin, Wyndham Hua Hin features an incredible array of facilities, including four tennis courts; four courts for North American pastime pickleball; a skate park; archery range; beach volleyball courts; fitness room; children’s club and meeting rooms. The jewel in the resort’s crown is a massive lagoon pool more than 1,250 square metres in area and with a 47-metre lap lane. The resort is also home to Asia’s leading plant-based cooking school facility, which will be re-opened when COVID-19 restrictions are further eased.
“We are proud to have built a resort portfolio that includes some of the most beautiful holiday destinations in the Asia Pacific region and this destination of Pranburi represents another incredible addition,” said President and Managing Director, International Operations, Wyndham Destinations, Barry Robinson.
“It is an exciting opportunity to expand our management operations outside the well-known tourist centres of Bangkok and Phuket. The resort has excellent reviews online, including a rating of 9.1 on Agoda.com, and we look forward to seeing what we can do to raise the guest experience even further,” he added.
Wyndham Hua Hin Pranburi Resort & Villas
Set on a 20-acre former coconut plantation and surrounded by lush national parks, the resort offers expansive gardens to explore and a tranquil environment for relaxation. The property has approximately 550 square metres of conferencing and events space capable of being utilised for lectures, workshops, cocktail or banquet events, or boardroom-style meetings.
Accommodation ranges from studios and family suites with expansive private terraces, through to breathtaking 90 to 110 square metre villas, each with private plunge pool, sun lounges and large daybed within a private walled garden. Wyndham Hua Hin Pranburri Resort & Villas will become part of the world’s most generous hotel loyalty program – Wyndham Rewards, which offers 95 million enrolled members the opportunity to redeem points at thousands of hotels, vacation club resorts and vacation rentals globally.
The refurbishment, which was completed in stages between May and September, included retiling of the indoor and outdoor pools, a refreshed reception area and updating 56 studio, one, two and three-bedroom apartments, including standard, Grand, Deluxe and Presidential categories.
“We used the resort’s incredible position right on the beach and the vibrancy of the Shoal Bay community as inspiration for this refurbishment of the apartments and reception areas,” said Senior Vice President of Acquisitions, Procurement, Property Development and Technical Services, David Wray.
“As part of our refresh, the apartments were repainted and we replaced most of the furniture, bedding and window furnishings and replaced the flooring with high-quality vinyl in the living areas. We conduct these refurbishments on a cycle in order to continually raise the standard of our properties, improve the experience members and guests enjoy, and show our commitment to the Port Stephens region.”
Presidential apartment lounge/living area
Ramada Shoal Bay is a mixed-use property providing accommodation to both the general public and members of Club Wyndham South Pacific, one of Asia Pacific’s leading timeshare clubs. Adjacent is the independently owned Shoal Bay Country Club, iconic home of Mermaids Café, lunch and dinner restaurant The Kitchen & Patio and Greek restaurant Atmos, along with event spaces.
The property is one of Club Wyndham South Pacific’s most popular resorts, with the refurbished rooms enjoying an average occupancy of 92 per cent currently, and forecast to hit similar levels for the next eight months.
“The last two years have been challenging for projects like this but thanks to the great work of our property development team, our project contractors and the understanding of our members and guests, we have been able to finish this work on time and budget,” Mr Wray added.
This year, additional equipment has also been added to the onsite gym while new furniture was rolled out around the resort pools, including four cabanas, 65 sun loungers, bean bags and umbrellas. Hundreds of thousands of dollars of new furniture has also been installed in 53 hotel rooms available to the general public, with further updates forecast.
Grand apartment outlook
Wyndham Destinations Asia Pacific’s sustainability credentials have been widely praised within the hospitality industry and they have guided this refurbishment. All quality furniture left after the project was donated to local non-profits and the mattresses were taken to Soft Landing for recycling, to reduce the impact on landfill.
Club Wyndham South Pacific apartments are updated according to a regular refurbishment schedule so they continue to look fresh and modern. They are principally used by the club’s members but can be accessed by the general public when members choose to exchange their vacation credits for accommodation elsewhere.
BALI, INDONESIA (AUGUST 11, 2020): Five Wyndham-managed hotels and resorts in Indonesia are giving guests the opportunity to mark the nation’s Independence Day with a relaxing stay with family, thanks to some incredibly affordable rates.
Independence Day dates back to 17 August, 1945, and is marked every year by flag hoisting ceremonies across the nation; patriotic and cultural parades; decoration with national flags, white and red; and festivities involving food, drink and games like panjat pinang, tug of war and krupuk-eating.
Wyndham Tamansari Jivva Bali, Wyndham Surabaya City Centre and Wyndham Opi Hotel Palembang are offering guests the opportunity to get away with family this special day and, potentially, make a long weekend of the celebrations. Guests at the expansive Bali property will also have the opportunity to take part in traditional games.
Positioned on the beautiful black sands of Lepang Beach, Wyndham Tamansari Jivva Resort Bali is close to the famous surfing break Keramas and Bali Safari and Marine Park, and driving distance from Ubud. The resort boasts a beautiful outdoor pool, beach club, restaurant, café, day spa and fitness centre.
The resort will host traditional games for guests and staff participation, including sarung estafet, paku botol, balap sarung, jalan pasangan and sepak terong. The resort will host a pop-up market where local businesses can open small stands to sell local cuisine and a photo contest, where the winner will receive 45 per cent off their next stay.
Inclusions: complimentary Wi-Fi, complimentary breakfast for two adults and two children (under 12), complimentary massage for two and 20 per cent food and beverage discount
Located centrally in Indonesia’s second biggest city, Wyndham Surabaya is the perfect base to explore the city’s shopping centres and foodie scene, or take a day trip through Kota Tua or the ruins of the Majapahit Empire. The hotel features a bar and restaurant, pool, fitness centre, hot tub, lounge and bakery counter.
Inclusions: complimentary Wi-Fi, complimentary breakfast for two guests, 15 per cent discount on spa treatments, laundry, Tangerine Restaurant and LJ Lounge
Near the city centre, Wyndham Palembang is the perfect launching pad to discover this Sumatran region’s rich history and significant cultural landmarks including Museum Sultan Mahmud Badaruddin II and Kuto Besak Fort. The hotel offers a rooftop pool, fitness centre, wellness centre, sauna facilities and an all-day dining restaurant with traditional Indonesian fare and Western favourites. During August, the restaurant will offer a buffet with local favourites based around Independence Day.
Inclusions: complimentary Wi-Fi, complimentary daily breakfast for two adults and two children, complimentary IDR 77,000 food and beverage voucher, complimentary family activity voucher
Set within the Indonesian capital’s “Golden Triangle”, Wyndham Casablanca Jakarta is steps away from popular mall, Kota Kasablanka, and an easily accessible distance from the city’s key attractions, including Istiqlal Mosque, Musuem MACAN, Taman Mini Indonesia Indah and the stylish M Bloc Space. The hotel features an outdoor lagoon pool, fitness centre, meeting rooms and two restaurants with all-day dining options.
Inclusions: complimentary Wi-Fi, complimentary daily breakfast for two people, complimentary 15 per cent food and beverage discount, complimentary traditional toy gift on arrival
Find out more: Instagram: @wyndhamcasablancajakarta
Located right on the coast of Bali, Wyndham Garden Kuta Beach Bali is perfectly positioned for guests to enjoy the swimming, surfing, shopping and glorious sunsets that Kuta is renowned for. The hotel features a ground level pool, sunset pool overlooking the ocean, all-day dining restaurant, and a bar.
Apartment type: Any
Price: 22 per cent discount on Best Available Rate (until 31 August, 2022)
Inclusions: complimentary Wi-Fi, 17 per cent food and beverage discount
Find out more: Instagram: @wyndhamgardenkutabeachbali
Wyndham Jivva Bali, Wyndham Surabaya and Wyndham Palembang are all managed by PT Wyndham Hotel Management, a subsidiary of hospitality giant Wyndham Destinations.
ADELAIDE, SOUTH AUSTRALIA (JUNE 16, 2022): TRYP by Wyndham Pulteney Street Adelaide, a 120-room hotel which promises to be one of the city’s hippest new spots to stay, is assembling its pre-opening team as it gears up for a launch later this year.
Branded with the globally renowned TRYP by Wyndham brand name, the hotel will be fitted out before a slated opening date of mid-November or December this year. The final value of construction is expected to reach about AU$50 million.
TRYP by Wyndham Pulteney Street Adelaide
“We have already started our search for a General Manager to open and manage the hotel. This person will be a unique character: an experienced hospitality professional able to lead a capable team with flair and creativity. We are looking for the type of person who has an instant ability to connect with guests, instinctively knows how to deliver thoughtful service and makes every experience memorable,” said Senior Vice President Operations, Wyndham Destinations Asia Pacific, Warren Cullum.
“TRYP by Wyndham hotels are designed to bring the best of the city to guests so they can fully immerse themselves in their destination. A TRYP team has an upbeat culture, knows the hidden gems to recommend and always delivers those important touches that make a stay truly personalised,” added Mr Cullum, who was previously a TRYP General Manager himself.
“TRYP by Wyndham hotels can be found in some of the world’s most exciting cities, including Barcelona, Jerusalem, Lisbon, Madrid, New York City, Sao Paulo and Dubai. We are looking for a lively team of people who understand Adelaide’s distinct personality and can showcase that to visitors from all over the world.”
Corner Deluxe room at TRYP by Wyndham Pulteney Street Adelaide
TRYP by Wyndham Pulteney Street Adelaide will be managed by Wyndham Destinations Asia Pacific, which oversees a collection of approximately 70 hotel and resort properties in the Asia Pacific region.
Design work is currently underway on a ground floor a la carte restaurant and contemporary first-storey bar overlooking Pulteney Street. The hotel will also feature a gym, library, business centre and a boardroom for intimate meetings of up to 10 people.
TRYP by Wyndham Pulteney Street Adelaide will feature guest rooms in three categories: Standard, which will be studio-sized; Deluxe, with superior finishes and fittings; six more spacious corner suites and Executive Suites on the 11th floor with an eye-catching design and the highest level of finishes and fittings. With its CBD location and proximity to the Adelaide Zoo, Botanic Gardens, MOD., Art Gallery of South Australia and Adelaide Oval, the hotel is expected to appeal to leisure travellers, while business travellers will be positioned within walking distance of corporate offices and Rundle Mall. Calvary Adelaide Hospital is across the street.
The bar at TRYP by Wyndham Pulteney Street Adelaide
All Wyndham Hotels & Resorts properties in Australia participate in Wyndham Rewards, the world’s most generous hotel rewards program with more than 50,000 hotels, vacation club resorts and vacation rentals worldwide.
